Newlife’s Nurse Helpline

Nurse Helpline; Here To Help

Our FREE national Nurse Helpline offers emotional and practical support to families and professionals caring for disabled and terminally ill children, including specialist health information and support. Our team of professionally qualified, registered nurses have a wealth of experience and are committed to putting the needs of children and their families first.

Our experienced Nurses are available to give condition specific support and information, while the rest of our Child & Family Support team provide information and updates about our Equipment Services. Call the Newlife Nurse Helpline Reception Team to connect to our Nurses and arrange a Nurse call back, or book an appointment to assist with your enquiry.

Freephone 0800 902 0095
Monday to Friday 8am – 8pm

*Incoming calls to the Newlife Nurses can be taken from 10am – 4pm Monday to Friday excluding Bank Holidays.

Our nurses are available to support with your application process if you need help with the piece of equipment needed or supporting professional. As well as emotional support, our nurses can offer practical support and signposting for families to organisations that can provide further help where needed.

Delivered with care, kindness and compassion. Newlife can provide:

• Information on rare/complex health conditions
• Access to Newlife’s Equipment Services
• Information about local health and care professionals
• Information on national and local statutory and charitable services
• Support to address individual needs
• Emotional care and support
• Family support with diagnosis