Get support from our nurses

For families of children and young people under 19 years of age, our nurses can provide emotional and practical guidance. They can give you information about our services and how we may be able to support you and your child. They can also provide information about specific conditions and signpost you to other organisations and services that may be helpful.

How to speak to a nurse

We recommend booking an appointment, as this is the quickest and easiest way to speak directly with a nurse. You can book an appointment online at a time that works for you.

If your query is about a Newlife service, you can also call us on 0800 902 0095 (option 3).

You will need your child’s NHS number when booking a nurse appointment. Find your NHS number – NHS.

Appointments are available Monday to Friday, 10:00am to 4:30pm.

Having trouble booking an appointment or unable to speak with us over the phone? Please email [email protected]. Please note that application updates cannot be provided by our nursing team.