We’re Here To Help!

Newlife’s Care Services team are the gateway for families to receive support, information and equipment provision.

Equipment Grants
Newlife can provide a wide range of specialist equipment for everyday life, from seating, car seats and buggies to standing frames and beds and much more. Our equipment grants can improve child health, reduce risk of significant injury and pain, support delivery of care, help children achieve independence and enjoy all possible childhood experiences 

Emergency Equipment Loan service
 When a child is at significant risk of injury or equipment is urgently needed due to an unstable, life threatening condition or terminal illness, Newlife’s Emergency Equipment Loan service can quickly provide a short term loan, usually of six months.

Play Therapy Pod service
A free 12 week loan of specialist toys are provided for disabled and terminally ill children through Newlife’s Play Therapy Pod service. There is a wide range of different pods to meet a child’s age, physical and learning abilities. A variety of toys packed into each pod, all thoughtfully compiled by a play therapist to help meet specific needs.

Nurse Helpline
 To ensure nurses are more available to families when they need it most, the opening hours of the Newlife Nurse Helpline have been extended and are now available on 0800 902 0095 (free from UK landlines and mobiles)  from 10am to 4.30pm Monday to Friday with extended hours until 6.30pm on Wednesday. There is also an answerphone facility outside of normal working hours.

Our qualified and experienced Nurse team can provide:

  • Information on rare/complex health conditions
  • Access to Newlife’s Equipment Services
  • Information about local health and social care professionals which may be able to help
  • Information on national and local statutory and charitable services
  • Support to address individual needs
  • Emotional care and support
  • Information on rights and benefits

If you have any questions please don’t hesitate to get in touch with the Newlife Nurse team on 0800 902 0095.