Newlife is here to help you
Child & Family Support
Newlife’s Child & Family Support team are the gateway for families to receive support, information and equipment provision.
Find out more about our equipment applications, nurse helpline and other services below…
Can I apply for equipment?
To apply for equipment, you must answer yes to all of the questions below:
- Is the child or young person under the age of 19 years?
- Does the child or young person have a significant disability?
- Is the child or young person resident in the UK?
What am I applying for?
Newlife provide two types of equipment services:
- Equipment Grants – To meet the long-term equipment needs of children or young people.
- Emergency Equipment Loan – a fixed 6 month loan of equipment from our loan suite – see our loan suite here.
Applying for Equipment Grants
What information do I need for my application?
- An assessment for the equipment that is being requested from Newlife needs have taken place before you apply.
- At the assessment you need to request a quote from the supplier and state that you are applying for charity funding.
- Following the assessment and being given a quote, you must speak to an appropriate professional that is actively involved in your child’s care who will be willing to support your application.
- The professional will need to provide a supporting letter which contains the following information.
- Childs Name
- Date of birth
- Confirmation of diagnosis/ condition (or suspected)
- Why the equipment is being requested and is it considered urgent.
- What difference will provision of the equipment make to the child.
- Full confirmation of specification and costings (this will be found on your quote please share with your professional.
- Has a funding request been made to statutory service/ other charities and what was the outcome.
Once you have gained all of the information above you will be ready to complete the application form here.
If you require any support with the pre application and application process, please contact the nurse helpline on 0800 902 0095
Applying for Emergency Equipment
What information do I need for my application?
- An assessment for the equipment that is being requested from Newlife’s loan suite, needs have taken place or be in process before you apply.
- This will need to be carried out by an appropriate professional who is actively involved in your child’s care, and is also able to assess the type of equipment requested, for example- an Occupational Therapist can assess for a Bed.
- We will need information on the plan for long-term provision of the requested equipment.
- The equipment requested must be checked and selected by the assessing professional, from our loan suite.
- Please be aware that the availability of equipment changes frequently and may not be available at the point of application.
- Once the equipment has been selected, the supporting professional needs to provide a headed letter or official work email which contains the following information.
- Childs Name
- Date of birth
- Confirmation of diagnosis/ condition (or suspected)
- Why the equipment is being requested and is it considered urgent.
- What difference will the provision of the equipment make to the child/ young person.
- Full confirmation of specification.
- The plan for long term provision.
Once you have gained all of the information above you will be ready to complete the application form here.
If you require any support with the pre application and application process, please contact the nurse helpline on 0800 902 0095
Services & Support
Equipment Grants Service
Emergency Equipment Loans
Play Therapy Pods
Information Booklets
Need To Know News
Nurse Helpline
Our Nurse Helpline
Our Child & Family Support team provide supportive care through a national Nurse Helpline which offers information to families and professionals caring for disabled and terminally ill children.
Qualified and experienced Nurses are available on Newlife’s free Nurse Helpline to provide information, help on the application process and compassionate support.
If you have any queries regarding an essential specialist equipment application, please contact the Newlife Nurse Helpline Reception Team who will be able to connect you to our Nurses by arranging a Nurse call back or booking an appointment to assist you with your enquiry.
Freephone 0800 902 0095
Monday to Friday 8am – 8pm
Services Include:
- Information on rare/complex conditions
- Access to Newlife’s Equipment Services
- Information about which local health and social care professionals may be able to help them and how
- Information on national and local services that could help them
- Support to address individual needs
- Emotional care and support
- Information on rights and benefits
- Information that supports ability to care for a specific child
Find us on SEND Directory
Newlife understands that for many families finding information and support can be difficult.
SEND Directory can help families access all forms of support, along with share their knowledge and experience to support others.
Review any Newlife services you have received, or find out more about SEND’s online directory below.
Contact Newlife’s Nurse Helpline
Nurse Helpline
Freephone 0800 902 0095
Monday to Friday 8am – 8pm excluding Bank Holidays (free from UK mobiles & landlines)